Share this page:

Area Resort Manager, Tignes and Val, SKI

  • Job Location

    Tignes & Val-d'Isère, France

  • Start date

    ASAP

  • Duration

    Year Round Position

  • Job Benefits

    20,000 Euros p.a + bonuses + own accommodation in nice apartment +ski pass + ski hire + insurance + other incentives




Description

Chardons are looking for an Area Resort Manager to run our 12 top-ranking high-quality catered Chalets and Hotels in Tignes and Val d’Isere (250 beds per week/ 3,000 plus clients per season/40 hospitality resort staff).

Forming a fundamental part of our Senior Operations Team hands-on managing all inresort operations (working day to day alongside the  Head of Logistics & Operations and the Executive Chef). Working closely together, the Senior Operations Team are responsible for delivering every aspect of our in-resort services delivered via our hospitality team and maintaining our existing high levels of quality and service standards.

Chardons strive to deliver the absolute best quality service standards and pride ourselves on our current high quality reputation often punching above our weight compared to similar chalets inresort (we have numerous number #1 and #2 ranked TripAdvisor positions for our chalets).

The Operations Team are responsible for the day-to-day running and motivation of all hospitality staff (diverse team of x 60).

This is a hands-on personable role and requires much of your day to day work to be carried out in the chalets/ hotels: training staff, running and motivating staff, generally liaising with clients, dealing with any client issues, quality control and signing off service standards in line with company practice.

The Resort & Guest Services Manager is responsible for all guests relations in-resort and must ensure our high levels of client satisfaction are maintained at all times and ensuring personally that any client complaints and problems are resolved to conclusion.

This is a year-round role, we have clients in resort in the Winter and Summer. We are looking for someone with a minimum commitment of 2 years to help facilitate a smooth transitional period during a recent expansion of the business.

This is not a superficial job title/ seasonaire type role, this is a high pressured key role in our business that we are looking for someone to take full ownership of and consistently deliver exceptionally high service standards.

Reporting directly back to the in-resort owners of the business weekly with all essential information.

The business is going through a period of growth and expansion and the owners are seeking to pass the entire optional side of the business allowing them to take a back seat position and focus on other business opportunities.

This is an exciting opportunity for the right candidate working for a very open minded company looking for someone to grow alongside us. Would be open to share and equity deals in the future for the right candidate.

Requirements

This role would suit someone who could see the benefit of living in a world class ski resort in the winter and biking/hiking/outdoors sports mecca in the summer.

There would be an expectation this person would make time to ski regularly and enjoy what the area has to offer.

Must have strong previous experience in a similar role, leading a large team and delivering high service standards - hotel/ yachts/ restaurants/ hospitality/ resort management type experience.

Experience of working in a similar role in the ski industry is very advantageous and it would be very desirable if they have direct experience of dealing and managing in-resort compliance based issues (such as property regulations and local employment laws)  and are French speaking.

We are also recruiting for a Executive Chef and would consider a couple.

PACKAGE
The initial starting package would include:-

  • Wages 20,000 euros p.a, plus end of season bonus.
  • Own accommodation in nice apartment
  • All food
  • Ski hire
  • Ski pass
  • Insurance and other incentives

Look for an immediate start, latest early Septemeber 
 

About us

We are a British, privately owned, holiday provider, specialising in providing quality catered ski chalet holidays, in the internationally famous, snow sure resorts of Tignes, and Val d'Isère.
 
Not all Chalet Holiday providers are the

...
Read more..



Share this page:

Copyright ©2006 - 2019. 247 Media Ltd.
Copyright ©2006 - 2019. 247 Media Ltd.