Share this page:

Assistant/Host @ Arctic House

  • Job Location

    Val d'Isere, France

  • Start date

    Mid November

  • Duration

    Early May

  • Job Benefits

    An excellent weekly wage plus other benefits and great bonus system




Description

The Arctic Way...A New Experience....

Arctic House is an Alpine Members Club based in Val d'Isere. Not only are we trying to create the best mountain experiences for our guests we are also trying to do so for our resort staff. If you want to work for a hospitality company that believes in ultimate service and trying to be the best at what we do, then get in touch...we strive to challenge the status quo and explore new (and hopefully better) ideas.

We want people that are great at what they do, and aren't scared to step into a new challenge.

THE ROLE:

A fresh and innovative company based in the French Alps, Arctic House wouldn’t’ be what it is without the extremely personal level of care, and we pride ourselves on being able to offer our guests an unmatched level of localized and unique service. The role of Arctic Assistant/host contributes to the Arctic House & philosophy. Quality and exceptional service alone are not good enough, we are looking for Arctic Team members to go that extra mile and deliver a world-class hospitality service whilst creating unique and memorable getaway experiences for our guests. This position demands a special, charismatic, passionate and proud member. 


Main Responsibilities:

Arctic House is a home from home for our guests, as an Arctic Host it is imperative that our guests are consistently being looked after to our Arctic Standards. Working as part of a team (in each House  the team consists of Arctic Manager, Arctic Assistant, Arctic Driver & Arctic Chef) you will endeavour to deliver the Arctic experience and beyond through:

 
  • Exceptional service delivery: early morning tea trays, breakfast, lunch, afternoon tea, pre-dinner drinks, wine, canapés, cocktail parties & dinner.
  • Creating special and unforgettable experiences/ moments for our guests.
  • Working with the Chef and Arctic Manager to ensure any requirements (ski hire etc), special requests, likes, dislikes and any food requirements are met.
  • Providing cooked breakfast on chef’s day off.
  • Driving duties on the Drivers day off/absence.
  • Daily cleaningmorning clean of bedrooms and other areas in the lodge,evening turn down service in the guest’s rooms. Weekly deep clean on changeover day, mid week linen change, deep cleans at the beginning, mid and end of the season; daily laundry duties and other necessary cleaning to ensure chalet is presented to the highest standards inside and out. Ensure napkins, tea towels and table cloths are laundered daily.
  • General chalet maintenance; ensure issues are reported to the Arctic Manager and fixed speedily.
  • Oversee hot tub& pool checks and ensure the log book is maintained and complies to legal standards.

ARE YOU?

  • Positive and flexible
  • Highly professional with a 5-star service mentality
  • Proactive and energetic
  • Proud of your work
  • A team player with a sense of fun
  • Proud of your appearance
  • Trying to constantly please

PLEASE NOTE ARCTIC HOUSE IS PART OF THE ARCTIC GROUP, YOU MAY BE ASKED TO WORK IN EITHER OF THE ARCTIC LODGE PROPERTIES AND ARCTIC CAFE THROUGHOUT YOUR EMPLOYMENT.

 

 


Requirements

Requirements

  • Extensive 5-star hospitality or silver service experience
  • Excellent interpersonal skills
  • Excellent organisation/time management skills
  • Fluent English, conversational French and/or Russian would be an advantage
  • Knowledge of ski resort/season life.

 


 

About us

Arctic 360 is the management group for both Arctic Juice & Cafe and Arctic House. We strive to bring to market new, innovative and fresh thinking to the mountain business environment. Arctic House (an extension of the Arctic

...
Read more..



Share this page:

Copyright ©2006 - 2024. 247 Media Ltd.
Copyright ©2006 - 2024. 247 Media Ltd.