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Assistant Hotel Manager

  • Job Location

    Fort William

  • Duration


  • Job Benefits



Fantastic opportunity to work in the scottish highlands in the picturesque surroundings of Fort William!!

Our client is looking to employ an experienced Assistant Hotel Manager to assist in the day to day running of their 5* Hotel

Job Description Summary

Train and develop staff to maximise performance, aid retention and reduce turnover.
Accountable for the delivery of performance in line with Company procedures.
Ensure team receive, understand & adhere to all company policies & procedures.
Co-ordinate workload of staff within the hotel including rotas etc
Managing and leading a team of staff, and or night team with a hands-on approach
Ensuring all areas of the hotel run smoothly in a professional and friendly manner for guests to enjoy
Dealing with customers, including complaint handling
Troubleshooting emergencies & Incident Management.
Liaising with other departments
Managing and completing all Duty Management duties and tasks for the smooth running of the business
Having a positive impact on guests
"You're the face of the hotel. You set the tone for guests while they stay there."
Having a flair for communication and leadership
 Required Skills Set

Good communication skills, particularly with guests and co-workers
Diplomacy and communication skills to handle any emergencies in a level-headed manner
The ability to multitask and manage your time
No fear of decision-making
Computer-literate with good working knowledge of microsoft software, understanding of EPOS systems & booking software.
Job Type:

Required Experience:

Management or Hotel supervisory experience in 4/5 Star Hotel: 1 year minimum
Hospitality: 2 years

Additional Information:

Accomodation provided for relocators

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Copyright ©2006 - 2020. 247 Media Ltd.