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Assistant Hotel Manager (Summer Alps)

  • Job Location

    France (various resorts)

  • Start date

    Late May

  • Duration

    Early - Mid September

  • Job Benefits

    Competitive Salary, Travel to and from resort, Accommodation and more...




Description

Looking for a challenging management role this Summer? Come and join us as an Assistant Hotel Manager!

As an Assistant Hotel Manager you will report into the Hotel Manager, be responsible for the day-to-day running of the hotel and its staff exceeding guest’s holiday expectations at all times. You have commercial accountability for budgeting and financial management, planning, organising and directing all hotel services, including front-of-house, catering operations, and housekeeping. You will be a natural leader and motivator who will work closely with the hotel team to inspire them to have a passion for what they do and the delivery of a seamless service which will exceed guests expectations. You will ensure that the set staff standards for uniform, presentation and professionalism are adhered to at all times.

Key Accountabilities & Responsibilities:
 
Customer Focus:

  • To ensure that the guests Hotels expectations are exceeded at all times 
  • Ensure that all customer complaints are resolved to in a timely and efficient manner and reported to the Hotel Manager 
  • Meet set targets for first impression feedback for cleanliness, food and comfort 
  • Provide an approachable welcoming atmosphere within the Hotel and between staff and guests 

Operational:

  • To ensure that the Hotel is running smoothly and efficiently in all areas - kitchen, restaurant, housekeeping and bar
  • To assist with the completing and checking of weekly hotel accounts and administrative tasks including staff rota’s, risk assessments, fire/health & safety and HCCAP paperwork to set deadlines and using this information to ensure that all budgets, sales and customer satisfaction targets are being met
  •  Train, develop and discipline the Hotel team through motivation, coaching and performance management throughout the season 
  • To develop and maintain relationships with all suppliers

   
Sales:

  • Ensuring that the safe and secure cash handling process is being adhered to by all staff 
  • To help identify, implement, market and monitor incremental sales in the hotel to meet set sales targets
        

Requirements

Qualifications
  • Full clean UK Driving Licence
Experience
  • Relevant Transferable Work Experience
  • Secure Cash Handling 
  • People/ Team management / Supervisory Experience
All applicants must have EU / UK passport, UK NI number and UK bank account.

About us


Alpine Elements was established in 1997 with a view to providing that 'little bit extra' for our guests. We have continued to improve the service that our guests receive and have expanded our operations. Not only do we offer a fantastic
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Copyright ©2006 - 2019. 247 Media Ltd.