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Banqueting Manager - operations – Hotel – Dartford area, Kent

  • Job Location

    Dartford, Kent

  • Duration


  • Job Benefits

    £28500.00 - £30000.00/annum inclusive share of service charge


Banqueting Manager (Operations) required to join the hotel operations management teamof a hotel located in the Dartford / Wilmington area. Transport will be required due to the shift work and location should you live in the local area.
As Banqueting Manager, you will have responsibility for conference and banqueting standards and service standards across a range of meeting, dining and wedding suites. Supported by a team of 15 casual Waiters/esses and by a full time Event Manager during the busy wedding season.
Events at this hotel, occur throughout the week including the busy weekend period. Events cover a range of styles from conferences, corporate events, weddings, private dining, celebration dinners and party nights for the festive period. They range from intimate dinners for 2 to corporate or wedding events up to 150 with evening functions with bar service for 200.
The Role / Duties of the Banqueting Manager:
* Liaise with the sales team prior to the event to ensure you have a total understanding of the operation of the event and to raise and resolve any pre-event queries
* Ensuring all rooms are set according to the function sheet ready for the start of the event
* Ensuring casual employees are rotared to support during service periods throughout the event
* Welcome conference and banqueting guests on arrival to the hotel
* Meet conference/events organisers to run through the day events to ensure all needs are met and any operational challenges planned for to ensure guest satisfaction
* Supervise team to ensure all event requirements are met to the guests satisfaction
* Recruit, train and coach casual employees to ensure guest service standards
* Ensure all events are held in accordance with the guest service standards outlined in the Mystery Guest Standards
* Supervise and carry out food and beverage service for business and leisure events
* Service all conference rooms as required
* Liaise with night team to ensure overnight servicing and setup of rooms to ensure they are ready for the next morning
* Liaison with operational departments to ensure they are aware of guest requirements during the event
* Ensure all function sheet requirements are met for the event and that billing is accurate as per the billing instructions on the function sheet
* Liaise with the sales team for any post event requirements/feedback
Requirements for the role of Banqueting Manager:
* Previous food and beverage management experience in a quality events environment at an operational level ideally a hotel
* Knowledge of order of service for weddings/toastmaster
* Live within a close proximity to the hotel to be able to complete flexible shifts dictated by the event you are managing
* Smart appearance and a calm friendly manner even when under pressure
* Ability to be well organised with excellent planning skills
* Clear and effective communicator both with employees and guests
The salary for the Banqueting Manager role is given as up to £30,000 / per annum, (£28,500 + £1,500 per annum guaranteed service charge payment paid quarterly). An additional end of financial year service charge bonus also paid.
Transport will be required due to the shift work and location should you live in the local area.
Please send an up to date copy of your Curriculum Vitae.
N.E. Recruitment is acting as an Employment Agency in relation to this vacancy
We look forward to receiving all applications however due to the high number of applications we are only able to contact candidates which closely match the level of skills and experience of the requirements of our clients. However for more information or opportunities please contact us or forward your cv for consideration.
Candidates must be eligible to live and work in the UK

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Copyright ©2006 - 2022. 247 Media Ltd.