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Building Concierge
Reading
Permanent
£25000.00 - £27000.00/annum Excellent Benefits
Description
DC234 – Building Concierge
Location – Reading
Salary – £25,000 to £27,000
Overview:
First Military Recruitment is working in partnership with our client to recruit a Building Concierge to be based on-site at Winnersh Triangle, Reading.
The on-site teams are responsible for providing a range of first-class onsite support to the Company’s clients and tenants. They create an environment fully compliant with Health, Safety & Fire and other statutory controls, promoting sustainability and good environmental practices when carrying out work.
The Building Concierge will function as the front line for the Company in all aspects of FM delivery at the Building they will be responsible for. They will provide support to the Winnersh Triangle Park Management team to deliver Company standards, policy, and procedures.
Essential Duties and Responsibilities:
To deliver a warm welcome to all those who come through the Building.
Provide ambassador amenities and services as the ‘go-to’ person.
To provide administrative support to the Park Management team at Winnersh Triangle for the Building.
Promote a customer service focussed concierge service.
To provide the highest level of service standards to Client, occupiers and visitors.
To monitor contractor/supplier performance at the building with escalation to the management team as required.
Promote and maintain a safe, healthy and sustainable working environment in line with regulations, policy and procedure.
Manage and follow up Help Desk actions and reports for the building.
Monitor all on site contract FM staff and address issues as required.
Maintain the occupier portal for Building to include lists for local approved suppliers such as courier, taxi services, catering providers, local amenities and leisure facilities.
Knowledge, Skills and Experience Required:
Experience of working in a similar role.
Strong interpersonal skills, capable of communicating at various levels.
Excellent communication, in person, on the phone and in email.
Able to actively build and develop relationships internally and externally.
Have a positive, pro-active approach.
Excellent IT skills particularly in Gmail, MS Word package and Excel.
Attention to detail and ability to prepare accurate and timely reports.
In return, our client offers:
A salary of £25,000 - £27,000 depending on experience.
An opportunity to be part of a company who is committed to engaging with and developing all employees.
The opportunity to contribute to a growing organisation, providing both personal and career development opportunities
APPLICATIONS CLOSED
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