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Concierge

  • Job Location

    Porton, Wiltshire

  • Duration

    Permanent

  • Job Benefits

    Details on application




Description

We are hiring a Chaperone to be based in Porton Down, Salisbury.

Working hours: 7.30am-4.00pm or 8.00am-4.30pm (1 hour unpaid lunch)

Job purpose:

The provision of Escorting service for staff, contractors and visitors to facilitate the safe and secure movement of people, goods and services in and around the Porton Down site.

* To receive and make welcome all visitors to the DSTL and EMCOR site accommodation ensuring they are correctly hosted and not allowed to unescorted (security clearance dependant)

* To liaise with Front of House/Reception colleagues, site security office and services requestor to deliver a site chaperone service in line with DSTL/MOD security requirements

* To ensure all vehicles used in the undertaking of the chaperone service are maintained ,clean and in excellent operational condition, reporting any defects line manager

* To assist mobility impaired visitors with transportation and access on, off and around DSTL sites

* To remain with and in the line of sight of person/s under chaperone until they are be safely delivered to and under escort of suitably security cleared personnel/visitor host

* Develop an understanding of EMCOR and DSTL in order to improve personal contribution to the company and all staff interacted with that will increase operational output and performance of the Front of House Chaperone service

* To provide additional support by way of chaperone services in order that EMCOR can undertake maintenance, project or tasks that enhance the overall contract service provision

* To submit a weekly timesheet detailing hours worked and specific project codes or work order numbers to facilitate accurate client billing

Person Specification:

* Excellent interpersonal and communication skills

* Smart, presentable appearance

* Use of own initiative

* Full UK Driving licence with no endorsements

* Personable, approachable and able to work as part of a multi-functional team

* Proven track record within customer service and/or similar role

* Well organised with the ability to prioritise

* High Level of understanding of customer service excellence and the ability to deliver quality service

* Must be willing to undertake a multi-functional role

Benefits:

* 25 days annual leave + BH

* Auto enrol pension

* Flexible benefits





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Copyright ©2006 - 2021. 247 Media Ltd.

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Copyright ©2006 - 2021. 247 Media Ltd.