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Duty Manager

  • Job Location

    Marine Hotel, Ballycastle, NI

  • Start date

    Immediate

  • Duration

    September

  • Job Benefits

    Competitive salary + Shared Accommodation can be arranged




Description

Duty Manager wanted at The Marine Hotel in Ballycastle, Northern Ireland.
 
The Marine Hotel is situated only a stone’s throw away from one of the North Coast’s golden beaches set in a prime location overlooking the picturesque marina and harbour in the friendly seaside town of Ballycastle.

Under the general guidance and supervision of the Food and Beverage Manager, you'll assist in overseeing and directing all aspects of the Food & Beverage operation and help in other outlets as appropriate.
 
Duties and Responsibilities include:
  • Lead and Support daily Food and Beverage Operations.
  • Maintains effective communication on the activities of all food and beverage outlets to provide the best possible service to the guest.
  • Lead the team, ensuring that hotel standards are met and guest expectations are exceeded.
  • Provides the hotel guests with a quality dining experience by ensuring courteous, friendly and efficient service to all guests.
  • To operate in a manner which focuses on teamwork, consistent quality and standards.
  • To assist with the training of new employees. 
  • To monitor staff daily, ensuring that staff deliver the highest standards of customer service at all times.
  • To liaise with the Chefs daily to ensure all menu items are available. 
  • To be responsible for cash handling.
  • Understand menu content, any menu changes and promotional activities
  • Keeps abreast of guest comments on the product and service. Handles guest complaints, recommends new menu ideas and operating policies that would satisfy guests.
  • Ensure a healthy and safe working environment.  Maintains a high standard of personal hygiene of staff.
  • To recognise and reward staff members when exceptional customer service or work performance is displayed.
  • To be able to assist in all departments and make decisions for the hotel while in charge.

Requirements

  • Previous experience in a similar role 
  • Excellent leadership and communication skills
  • Communicate effectively in English
  • Be eligible to work in the UK

About us

Marine Hotel Ballycastle - in the heart of the iconic Causeway Coast

The Marine Hotel Ballycastle, located on the North Coast of Ireland we are one of the area’s finest hotels occupying an unrivaled seafront position in
...
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Copyright ©2006 - 2017. 247 Media Ltd.