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Hotel Audit Consultant

  • Job Location

    Leicester, City of Leicester

  • Duration


  • Job Benefits

    Details on application


American Express Global Business Travel (GBT) equips companies of all sizes with the insights, tools, services and expertise they need to keep their travelers informed, focused and productive while on the road. With approximately 16,000 employees and operations in nearly 140 countries worldwide, American Express GBT empowers customers to take control of their travel programs, optimizing the return on their travel and meetings investments, while, more importantly, providing extraordinary traveler care.

We’re moving faster than ever and introducing new products, services, and strategies that will revolutionize the travel industry and bring greater value to our business customers. Our clients’ success expands our success, so we put our heart and soul into helping our clients achieve results that exceed all expectations. As the world’s largest travel management company, we are continuing to build alliances with key travel leaders and suppliers throughout the world, strengthening our position as a quality provider to companies of all sizes. Get ready to make impressions that will last.

Overall Objective:

* Reporting and analysis of pre-trip data to identify hotel rate saving opportunities.

* To maximise the use of client preferred hotels and rates.

* To assist in driving compliance to client hotel policy and hotel programmes.

* To assist in the delivery of tangible client cost savings.

Key Responsibilities:

* To analyse pre-trip data to identify bookings made at client non preferred hotels.

* To provide an analysis of out of policy bookings where room type forms part of client policy.

* To provide an analysis of bookings made at client preferred hotels over and above agreed contracted client rates.

* To contact hotels to obtain client rates or amend the room type booked when available.

* To amend or modify bookings through access to the relevant Global Distribution Systems (GDS).

* To benchmark confirmed future bookings using the GDS and to rebook should lower rates be available under the same terms and conditions.

* To provide an analysis of pre-trip bookings in the top 10 cities booked where a lower rate exists at an alternative preferred hotel.

* Where authorised, to contact the booker / traveller to seek to reconfirm bookings at alternative preferred / lower priced hotels.

* Process & Report on Tripbam savings

Qualifications & Experience Required:

* Global Distribution System experience (Galileo minimum)

* Excellent communicator, written and verbal

* Strong negotiator

* Decision making and problem solving skills

* Ability to influence others

* Time Management

* Computer Literacy (intermediate Excel)

* Analytical Skills

* Ability to work under pressure

* Flexibility

* Self Motivator

* Team Player

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Copyright ©2006 - 2019. 247 Media Ltd.
Copyright ©2006 - 2019. 247 Media Ltd.