Share this page:

Hotel Conference Sales Co-Ordinator

  • Job Location

    Birmingham

  • Duration

    Permanent

  • Job Benefits

    £16000.00 - £18000.00/annum




Description

PURPOSE OF THE JOB

*To generate revenue through proactive sales action
*To work as part of the front office sales/reservations team, managing the PMS to produce maximum revenue and in accordance with operational standards
*To participate, in partnership with the whole team, in the development of the business and its ongoing success and the achievement of its customer service objectives

KEY ACCOUNTABILITIES

Sales
proactively seek new leads and new business
develop business from the existing client base

Quality
effective process all enquiries and provide a high level of customer care before, during and after the guests stay

RESPONSIBILITIES
*Identification of sales leads and proactively seek new business
*Make prospecting calls to potential clients
*Establish and maintain good relationships with conference agents
*Identify opportunities through account penetration calls and maintain customer profiles
*Follow up brochure leads
*Manage lapsed and historical clients to ensure repeat business
*Encourage repeat business through the establishment of good client relationships
*Liaise with guests during their stay and assist in the operation when required to ensure service is delivered to the agreed standards
*Prepare accurate invoices and ensure that these are sent out in a timely manner and that the company credit policy is adhered to
*Demonstrate flexibility to meet evening and weekend customer demand, where necessary, for show rounds, familiarisation trips, open days etc.
*To play a full part in a participative and integrated reception and reservation team assisting in the checking in and out of guests as required
*Day to day management of the PMS, ensuring timely and accurate recording of client requirements

Adecco is acting as an Employment Agency in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer





Share this page:

Copyright ©2006 - 2018. 247 Media Ltd.
Copyright ©2006 - 2018. 247 Media Ltd.