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Hotel General Manager

  • Job Location

    Bridgwater, Somerset

  • Duration


  • Job Benefits

    £55000.00/annum Bonus + Benefits


Role - GENERAL MANAGER c£55k Discretionary Bonus + Benefits
Our client is a leader in their field and due to continued growth and INTERNAL PROMOTION, they are looking for an experienced General Manager service. They are now looking for a natural leader with a campus or caravan site management OR large hotel background. The ideal candidate will have a background in managing large hospitality and / or leisure sites and have very strong commercial and financial acumen.
Duties and Responsibilities
* The General Manager participates as a member of the Executive Committee in all matters pertaining to the operations of the company
* Ensures SOPs and all other business plans are regularly reviewed in line with the relevant ISO accreditations
* Perform as the contract lead on a number of subcontracts ensuring a highly efficient service is consistently being delivered in each area
* Prepare and present monthly performance review data providing insights into your area of the business
* Prepare weekly and monthly reports for the client to demonstrate activity undertaken
* Effective management of the team to ensure they are engaged to perform at their best
* Alongside the Customer Operations Director develop accurate long- and short-term objectives and support the business in achieving them driving the business forward at every opportunity
* Present monthly profit and loss data to the board with interpretation and corrective action plans
* Conduct regular audits to ensure all procedures are being followed correctly and company standards are being maintained in relation to health, safety, risk management, asset preservation and customer service
* Demonstrate key drivers of guests’ satisfaction. Make balanced decisions based on what is best for the customer, right for the business and supportive to team members
* Regularly review guest satisfaction results and other data to identify areas for improvement
* Recruit, hire, develop and retain a diverse and highly productive team of Guest Centric team members creating an environment for them to perform at their best
* Facilitate the growth and career development of all Team Managers and their respective teams
* Collaborate with the Exec committee over the development and management of the annual operating budget including capital expenditure to exceed budget expectations
* Ensure the successful performance by increasing profitability and providing a return on investment for the shareholders
* Recommend revenue-enhancing capital improvements and capital programs for expense reduction
Skills and Experience
* Must have 2 years’ experience in a similar role or a transferable skill set
* Graduate of a hospitality, management or business course (or its equivalent) is desired
* Must be an inspiring leader and strong influencer
* Must be strategic in their overall approach to business and decision making
* Must be able to work on their own initiative
* Must have strong organisational and administrative skills
* Must be highly personable with the ability to build relationships at all levels of the business
* Must be proficient in IT/Microsoft Office
If you feel you have the skills and experience please upload your CV in the first instance

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Copyright ©2006 - 2022. 247 Media Ltd.