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Hotel Head Housekeeper

  • Job Location

    Lyme Regis, Dorset

  • Duration


  • Job Benefits

    £20000.00 - £21000.00/annum


Job title: Head Housekeeper

Salary: From 20,000 GBP

Location: Lyme Regis, Dorset

Type of contract: Permanent

Workplace description: Set in a fabulous location with beautiful private gardens and magnificent views, the atmosphere of the hotel is warm, friendly and welcoming with thoughtful service to make you feel truly at home.

Main duties and responsibilities:

To provide excellent guest service

To maintain high standards of hygiene, health and safety

Ensure high standards and efficiency of work

To fulfil your duties to the best of your ability

Your Role:

Room checks on arrivals to help maintain excellent standards

Provide day to day direction and support to the Housekeeping team

Ensure that a great working relationship is maintained with our guests and other departments within the hotel

Hold monthly / weekly team meetings, in cooperation with the General Manager. Ensure daily handovers with the team to ensure that all relevant information is communicated

To liaise and communicate with other team members and other service departments in a clear and timely manner to ensure service delivery and teamwork

Follow guest and department safety and security policies and procedures are maintained. Ensure that a clean, safe, and secure environment is maintained at all times

Ensure that all staff Health & Safety training is completed and updated

To ensure that all cleaning and laundry supplies are ordered from current nominated suppliers in line with Company purchasing policy

To organise deep cleaning duties when required

To be involved in the day to day housekeeping duties, changing bed linen and making beds, replacing used towels and other bathroom amenities, such as shampoo and soap, sweeping and mopping floors, vacuuming carpets, dusting and polishing furniture, emptying trash containers, cleaning public areas, such as corridors

Reporting any technical issues and maintenance requirements

To maintain the high standards of cleanliness

To provide and promote a welcoming, friendly, personal and professional service

To control the security of the hotel and report work related accidents, or other injuries immediately upon occurrence

To help prepare the Rota and coordinate your team accordingly to the occupancy

Standards and Quality service

Maintain and strive to improve standards of service

Maintaining a thorough and efficient service

Personal Responsibilities

You must always be dressed neatly, fresh and wear a clean uniform

Promote good time keeping

Be flexible with your working hours

Promote good morale in the department by being committed and positive when on shift

Be committed to training courses and meetings scheduled for you

Work closely with other departments and ensure guest expectations are reached and exceeded

Be prepared to carry out reasonable duties asked of you by your General Manager

Give feedback to your General Manager regarding any items that you feel can be changed or improved

To communicate in a professional and friendly manner with guests and staff alike at all times

Essential criteria: Must have previous experience as a Deputy or Head Housekeeper in a boutique hotel.

Accommodation provided: Yes on an all inclusive basis

Charge for accommodation: 58 GBP per week

I would like to thank you for your interest shown in this position. Please note that we take your application very seriously, but must stress that applications will only be answered in person if they match the criteria of the position advertised.

Important Notes:

1. Applications should be made by email or phone.

2. Applications should be in Word format only and in ENGLISH!

3. DDH Recruitment Ltd does not charge work seekers for its services.

4. All workers will be subject to UK taxation

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Copyright ©2006 - 2021. 247 Media Ltd.

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Copyright ©2006 - 2021. 247 Media Ltd.