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Hotel Operations Manager

  • Job Location

    Tunbridge Wells, Kent

  • Duration


  • Job Benefits

    £45000.00 - £50000.00/annum


Operations Manager

One Warwick Park's 4-star boutique hotel's restaurant, SEVENTEEN, are seeking a Commis Chef to join their talented and passionate kitchen brigade. The restaurant, which is situated just a stone's throw away from the famous Pantiles and only a few minutes' walk from Tunbridge Wells train station brings a luxury guest experience to the town

Salary: £45,000 - £50,000

Hours: 45 Hours a week, including evening and weekend work at busiest times


To oversee day to day operational management and running of a 4* hotel with responsibility across all departments.


To take complete control and accountability for the day-to-day operations of the hotel, ensuring the management of the departments are meeting set criteria
Manage duty management rota, taking an active role as needed
Manage occupancy levels to maximise revenue in liaison with reception and reservations
Form strong relationships with frequent guests and corporate clients
Identify business opportunities and act upon them
Managing budgets and financial plans as well as controlling expenditure
Recruiting, training and monitoring staff
Planning work schedules for individuals and teams
Dealing with customer complaints and comments
Ensuring compliance with licensing laws, health and safety and other statutory regulations
To take part in scheduled training and to proactively take part in relevant hotel meetings
To have extensive knowledge of all hotel facilities
To comply with all company policies


Proven experience in this/similar role 3+ years
Previous food and beverage or front of house experience at management level
Have a working knowledge of F&B and Front Office operations
Proven ability at leading and developing a team
Knowledge of computer applications is essential - Microsoft outlook/excel/office
Close attention to detail with a structured approach to a task
Be aware of emerging business trends
Be well spoken with excellent written and communication skillsBenefits:

25 days holiday
5% pension contribution scheme
Private Medical cover
Life assurance 4x annual salary
Fantastic savings across over 250 big name brands including dining, entertainment, days out and much more

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Copyright ©2006 - 2020. 247 Media Ltd.