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Hotel Receptionist - Part time

  • Job Location

    RG17, Avington, West Berkshire

  • Duration

    Permanent

  • Job Benefits

    £10608.00 - £10732.00/annum excellent holidays and benefits




Description

Part-time Receptionist - 4* Hotel / Luxury retirement Village - 3 days a week - £10,608 to £10,732 / £8.50ph to £8.60ph + excellent benefits package

This is a rare and wonderful opportunity to join a Village complex for the Elderly, which offers the residents their own home, set within a beautiful village setting that operates a lot like a 4* hotel and to hotel standards, where they offer many facilities and breath-taking grounds and gardens etc.

This is a rare opportunity as they are proud to boast an outstanding employee satisfaction and a low staff turnover, which means such opportunities to work for the company are very rare and they invest and look after their employees, as well as their residents.

SALARY ETC:

* £10,608 to £10,732 / £8.50ph to £8.60ph + excellent benefits package

* Working 3 days out of 7, on a rota basis (Monday 08:00 - 16:00, Tuesday 12:00 - 20:00, Wednesday 12:00 - 20:00, Thursday 08:00 - 16:00, Friday 08:00 - 16:00, Saturday 12:00 - 20:00, Sunday 12:00 - 20:00)

* Permanent, part-time

* Location: Berkshire

* Outstanding employee satisfaction and friendly working envrionment

DUTIES TO INCLUDE:

* To welcome guest on their arrival and assist them in complying with our legal requirements in relation to guest registration, and also to follow the correct credit procedures

* To quickly, but efficiently allocate a room ensuring all special requests are dealt with

* To aid and assist guests during their stay through effective use of social skills and pass any complaints or comments ontoyour Shiftleader or DutyManager.

* To be aware of what is going on in the hotel on a day to day basis, i.e. rooms to sell, conferences, functions or meetings.

* To sell other facilities within the hotel e.g. Restaurants, Bars etc.,

* Maintain an effective liaison between relevant departments i.e. Housekeeping, Reservations, Maintenance

* To take responsibility for your float ensuring that all banking is done in your code reporting any discrepancies in cash to your shift leader.

* To ensure good working relationship with colleagues in Reception area and other departments.

* To keep Front Office area tidy at all times.

* To assist guests in local information, transport arrangements, safety deposit boxes in the Concierge absence.

* Ensuring the desk is covered at all times.

* To be proficient in switchboard operations including the operation of the pager system, PA system and Telelogger.

REQUIREMENTS:

* To have similar experience within a Hotel or similar environment

* To have a smart and friendly nature

* A bubbly and welcoming smile

* Empathetic towards the needs of the elderly.

* Excellent communication skills





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Copyright ©2006 - 2019. 247 Media Ltd.
Copyright ©2006 - 2019. 247 Media Ltd.