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Hotel Receptionist

  • Job Location

    London

  • Duration

    Permanent

  • Job Benefits

    £17080.00/annum




Description

The Bryson Hotel is a Brand New 43 bedrooms Hotel Boutique located in the heart of Farringdon, Central London. We are now looking for a Front Desk Receptionist to join us. As a receptionist on our front desk, you play the most important role in the hotel. You create the first impression when a guest arrives – and you’re the final memory they take with them when they leave.
We are looking for a strong and motivated person, someone who has worked in a similar role within the hospitality or travel and tourism industry. The person will be a team player who is an avid learner, adaptable and has exceptional interpersonal and communication skills.
Receptionists work on a Rota basis with the following shifts:
Early- 7am to 3.30pm
Late- 3pm to 11.30pm
Night- 11pm to 7.30am
As a Receptionist, your main role will be to:
• Greet, check in and check out our guests
• Reply to emails and reviews
• Have a dynamic approach in this role in order to add ideas and make things happen
• Proactively work with OTA’s and extranets
• Manage our incoming telephone calls, emails and post
• Check in/out guests
• Invoice guests, Companies and Travel Agencies
Applicants must be:
• Responsible for self-apperiance meeting the Company standards
• Excellent interpersonal and communication skilled with a high standard of both, verbal and written English
• Enthusiastic in delivering excellent customer service
• Be an excellent team player
• Previous customer service experienced in a similar role within the hospitality/service industry
• Enthusiastic, positive and motivated to continually develop services levels
• Organised, able to multitask and show initiative. If you have a genuine desire to look after customers, provide a first-class level of service efficiently, and have a natural enthusiasm for life in hotels, then The Bryson is the place for you





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Copyright ©2006 - 2019. 247 Media Ltd.
Copyright ©2006 - 2019. 247 Media Ltd.