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Hotel Receptionist

  • Job Location

    Torquay, Borough of Torbay

  • Duration

    Permanent

  • Job Benefits

    £18720.00 - £19760.00/annum




Description

We have an exciting opportunity for an enthusiastic, customer focused Hotel Receptionist to join this fantastic Hotel with a wonderful reputation.

The successful candidate will have a professional and friendly approach. You will have great written and verbal communication skills as you will be the main point of contact for both guests and staff.

Key responsibilities

* You will be part of the team providing the first and last impression on the guests, ensuring the front desk is professional and friendly at all times

* Checking guests in and out of the Hotel, ensuring any requirements are acknowledged and actioned and feedback is taken for all departments

* Dealing with reservations over the phone by email and on third-party websites

* Checking guest bills ensuring charges are posted correctly

* Carrying out weekly checks on upcoming arrivals ensuring all details are provided and guests requests are met with

* Answering internal and external phone calls in a timely and efficient manner

Key attributes

* Excellent customer service skills and the willingness to go the extra mile

* Previous experience with Hotel reservation systems would be an advantage

* The ability to remain calm under pressure and keep a positive attitude

* An effective communicator with a great telephone manner

* Flexible with shift pattern, able to work early and late shifts to include weekends and bank holidays

If you feel this Hotel Receptionist role is for you, then please apply below.

Contempo Recruitment is an Independent Recruitment Agency, whose core objective is to offer a simple, seamless process for both our candidates and clients when seeking a new career or a new employee.

We specialise in Permanent recruitment covering Devon, Cornwall, Somerset and the surrounding areas. Our advertised roles are live vacancies which we are actively recruiting for, on behalf of our clients.

Please note that although we endeavour to contact all applicants, due to high volume of CVs received that is not always possible. If you have not been contacted within 72 hours please assume that you have not been successful on this occasion, however we thank you for your interest.

Contempo Recruitment is an Employment Agency acting as such under the Employment Act 2008 and Employment Agencies Act 1973 (and amendments)





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Copyright ©2006 - 2019. 247 Media Ltd.
Copyright ©2006 - 2019. 247 Media Ltd.