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Intensive Management Worker/Concierge

  • Job Location

    Reading, Berkshire

  • Duration


  • Job Benefits



One of our local authority clients are currently recruiting for an Intensive Management Worker/Concierge. This is a temporary contract for 2 months with possible further extension based on budget and performance.

Main Purpose of Post/Job Summary

* To deliver a high quality intensive housing management service that supports the general maintenance and security of the buildings and meets the needs of vulnerable sheltered housing and supported housing residents whilst achieving performance targets and maximising customer satisfaction, ensuring that all relevant policies and procedures are followed.

Duties and Responsibilities

* To carry out regular building inspections, identify elements of maintenance required and report repairs to the appropriate department.

* To help maintain a high standard of cleanliness, safety, and security within the building by carrying out regular checks (e.g. patrols and monitoring of CCTV, alarm testing) and maintaining accurate records (e.g. visitor log books, maintenance reporting, etc).

* To direct service contractors as required, helping to ensure an efficient and cost effective service is delivered to residents and to the organisation as a whole.

* To be a key holder for the building and to allow/supervise access as appropriate.

* To assist the Housing Team with viewings and sign-ups.

* To assist tenants to understand the housing management policies, for example where reporting of ASB would be appropriate

* To regularly monitor the general safety and wellbeing of residents including sign-posting and referral of residents to support service services where appropriate.

* To report any concerns relating to safeguarding of vulnerable people using the correct procedures.

* To develop and maintain constructive relationships with residents, care and support providers, commissioning bodies and others from the wider community.

The above is a brief overview of the role, details and specification will be provided should you be successful. If interested in this position, please send your CV to Jahker Miah at Coyle Personnel Ltd

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Copyright ©2006 - 2022. 247 Media Ltd.