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Night Manager - Hotel

  • Job Location

    Hook

  • Duration

    Permanent

  • Job Benefits

    £26000.00 - £28000.00/annum Service Charge




Description

Night Manager – Hotel

Hook

Circa £27k per annum plus a share of Service Charge

Full-Time, Permanent Position

Do you have experience as a Night Manager in a luxury environment? Are you also passionate about delivering fantastic customer service? If so, this could be the perfect opportunity for you!

Our client is a beautiful 4* hotel with over 100 rooms, set amongst 66 acres of stunning parkland. Along with fantastic views, the Hotel offers a 2 AA Rosette awarded restaurant, and commits to delivering Hospitality to the highest standards.

Key Responsibilities –

To oversee and coordinate the activities of the night operational departments to an impeccable standard
Organise guests’ special requests and update guest history
Ensure guest arrivals and check outs are dealt with to the same standard as during the day
Ensure employees on night duty are aware of all ongoing functions on the premises, in order for them to be able to advise and assist as and when required
Ensure all guests’ enquiries, comments, complaints and praise are dealt with efficiently and recorded as per the process
Leading by example to provide an excellent standard of customer service
Key Requirements –

Previous hotel experience at management level
Experience in offering exceptional customer service
Proactive, composed, enthusiastic, approachable, able to build strong rapport with guests and other team members
Excellent communication skills in all aspects; good organisational and administrative skills with an eye for detail
Ability to thrive in a fast paced environment
Willing to work a flexible schedule including weekends and bank holidays
If this fantastic opportunity interests you, please apply today with an up-to-date CV and an RSD Recruitment Professional will be in contact





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Copyright ©2006 - 2021. 247 Media Ltd.

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Copyright ©2006 - 2021. 247 Media Ltd.