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Reception Hotel Supervisor - Channel Islands - Jersey

  • Job Location


  • Duration


  • Job Benefits

    £9.00 - £9.15/hour


Reception Hotel Supervisor - Channel Islands - Jersey

Permanent - Full Time

To £9.15/hr plus live in plus tips


- Are you an experienced Hotel Receptionist now looking for a supervisors / shift leader's role?
- Do you have sensational customer service facing skills and would love the opportunity to work for a group of hotels in Jersey?
- Have you worked in a high volume hotel in excess of 150 plus rooms?

If so my client could be the ideal match for your career short, medium and long term.

My client is a beautifully located hotel in Jersey that now has a need for a friendly and engaging personality who could operate as a RECEPTION HOTEL SUPERVISOR / SHIFT LEADER.

The main aspect of your role will be to ensure the effective running of the reception front office. You will be part of a team that will look to offer the highest levels of customer service to all incoming and exiting guests.

As the Reception Hotel Supervisor / Shift Leader your key duties will include:

- To be the lead receptionist when on duty with other members of junior staff.
- To ensure all guests receive a high standard of customer service and a warm friendly welcome at all times, wherever possible anticipating guest needs and follow up on their requirements
- To ensure reservation information for bedrooms, events, or food and beverage bookings are taken correctly with all the required information for that reservation
- To ensure guest accounts are accurate and payments are processed
- To assist with the training of other junior receptionists in all aspects of their role so they are be able to perform their duties in a timely and efficient manner

What do you need to apply for role?

- An individual who would have worked on a busy hotel reception, ideally possessing some form of supervisor or management experience.
- Someone who has worked in a high volume bedroom hotel -ideally (Apply online only)+rooms

- A friendly, happy natured, and self - motivated individual who can inspire their immediate team, colleagues, and guests
- To have the presence, persona and aura to be the face of the hotel for guests upon arrival.

- Knowledge of computerised hotel and reservation system is desirable.
- The flexibility to work a variety of shift patterns across the 7 days
- Strong administrative and IT skills.
- Flexibility in regards to helping with lounge service and other F&B areas if required

What is on offer?

- The opportunity to work in a beautifully positioned hotel in Jersey
- A salary that is paid on an hourly basis (£9.15/hr)
- Short, medium and long term career development
- A 40hr working week
- An immediate start available
- Live in available and includes ALL meals

If you feel you have what it takes to take on this role please contact us for an immediate and confidential chat.

Please note ALL candidates with Eligibility to work in the UK will be contacted via email with regards to the status of their application

Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.

Additional Resources are an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003

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Copyright ©2006 - 2019. 247 Media Ltd.