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Receptionist - Hotel

  • Job Location

    HP2, Hemel Hempstead, Hertfordshire

  • Duration

    Permanent

  • Job Benefits

    £6.15 - £8.30/hour




Description

Our client is looking for a Receptionist for their 4-star hotel in Hertfordshire. The role would suit an experienced Receptionist or someone looking to start a career within a hotel setting.
The receptionists focus will be the consistent delivery of high standards of service to customers as the first and last point of contact during a visit.
The Role
• Ensure guests are welcomed and receive an outstanding level of customer service
• Answering calls, dealing with enquiries and directing calls to the appropriate department.
• Maintains security by following procedures; monitoring logbook.
• Maintains safe and clean reception area
• Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
• Contribute to team effort by accomplishing related results as needed.
• Ad-hoc administration duties e.g. department timesheets
• Liaising with all departments on a daily basis
Experience and Skills required
• Strong communication skills both written and verbal
• A good understanding of Microsoft Office
• Experience using a property management system preferred
• Able to work to deadlines
Personal Characteristics
• A friendly and helpful approach
• Responsible and trustworthy
• Smart appearance and high standard of personal hygiene
• Good leadership skills
Salary and Benefits
• My client is offering the successful Receptionist a salary up to £8.30 per hour
• 40 hours per week, 5 out of 7 days.
• Opportunities for promotion and progression
• 28 Days Holiday including bank holidays
• Discounts on Food and Beverage and other company benefits





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Copyright ©2006 - 2019. 247 Media Ltd.