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  • Job Location

    Albrighton, Nr. Wolverhampton, Staffordshire

  • Start date


  • Duration


  • Job Benefits



The purpose of this role is to attend to Customers and deal with inquiries on the phone and face to face. Supply information to our guests when required and always adopt a professional and welcoming approach.

To fully support and exemplify the overall company purpose and values of – ‘Keep it Simple’; ‘Know your Stuff’; ‘Give it your all’; ‘Make it Fun’ and ‘Own it’.

Key Responsibilities

  • Answering the telephone, direct call and take messages, in polite & professional manner and provide information to our customers.
  • Greet all customers entering reception• Direct customers to correct destinations, issue visitor passes where required
  • Deal with queries from our customers
  • Provide general administrative and clerical support
  • Prepare correspondence and documents
  • Receive and sort mail and deliveries and allocate to correct people
  • Tidy and maintain the reception area,



Typical knowledge, skills and experience

  • High school education and minimum of four GCSE’s, C and above
  • Knowledge of administrative and clerical procedures
  • Knowledge of Microsoft word and excel, and have excellent keyboard skills
  • Knowledge of customer service principles and practices
  • Excellent verbal and written communication skills
  • Professional personal presentation
  • Excellent customer service orientation
  • Organising and planning
  • Attention to detail and using your own initiative
  • Reliability
  • Stress tolerance
  • Greeting all customer appropriately
  • Determine visitor needs in a professional manner
  • Maintain visitor signing in register
  • Offer refreshments to visitors where appropriate & Direct visitors to the correct person

Our culture is built of sustaining a safe working, living and visiting environment, where safeguarding underpins everything we do, the way we manage our teams and engage with our guests. This comes from creating a foundation of checks and measures we undertake to ensure we attract, recruit and employ the right people, committed to our overall aims.

About us

Changing lives through adventure! Join Kingswood

An adventure to remember, a taste of independence, a rush of adrenaline, a breath of fresh air, a sense of achievement and making memories that last a lifetime. That's what

Read more..

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Copyright ©2006 - 2022. 247 Media Ltd.