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Concierge/Hostess (Residential Building)

  • Job Location

    Trafford

  • Duration

    Permanent

  • Job Benefits

    £18000.00 - £22000.00/annum




Description

Role: Concierge/Hostess (Residential Building) 
Hours: Weekdays 4pm-9pm, Saturdays 9am-6pm, Sundays 10am-2pm. 2 days off likely to be Tuesdays & Wednesdays
Salary: £18,000-£22,000 dependent on experience
Full time & permanent
Based on site in the Old Trafford area, free parkingThis opportunity will truly suit someone who cares passionately about creating a positive and most importantly a safe environment for residents & guests. You will be a real expert in customer service. Your focus on performance and ambition will be rewarded with development opportunities by this incredible employer.

Job role

Greet all tenants & guests in a warm manner
Face to face communication with residents and visitors
Daily site inspections
Organise tenants events such as wine tasting, yoga sessions, networking events
Dealing with parcel deliveries
Demonstrate service excellence for every guest interaction
Ensure procedures and protocols are carried out to the highest quality
Comply with building security, fire regulations and all health and safety legislation
Conducting viewings/tours of properties
Resolving any issues and dealing with residents’ complaints/queries
Administration duties including parcel collections for residents, responding to emails
Maintain public areas and all equipment in immaculate condition
Ensure that the service from the Concierge department meets all standard operating procedures.Skill set required: 

Good communication skills 
Previous experience in similar Building concierge role OR in a 4-5-star hotel is preferable however not a necessity
Previous experience in a customer-focused industry
Positive attitude and good communication skills
Excellent personal presentation standards
Ability to work on your own and as part of a team
This is a varied, challenging and rewarding role with full autonomy. Apply within for the full job spec





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Copyright ©2006 - 2024. 247 Media Ltd.
Copyright ©2006 - 2024. 247 Media Ltd.