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Concierge

  • Job Location

    DN4, Doncaster, South Yorkshire

  • Duration

    Permanent

  • Job Benefits

    £9.42/hour




Description

Job Title: Concierge
Location: Doncaster
Pay rate: £9.42 per hour
Hours: 40 hours per week on a rota
Mainstay Group is a successful Property Management company. We are looking for an experienced Concierge to work at prestigious offices in Doncaster. The ideal candidate will be a Concierge with a background in the office, hotel or residential sectors. SIA Licence required.
The rota will cover 7 days per week with an earliest start time of 6:00 and a latest finish time of 22:30.
MAIN DUTIES AND RESPONSIBILITIES
Front of House Concierge and visitor support duties
* Front line Security duties including all visitor and contractor controls
* Operation of the front of house reception and guest services
* Maintain cleanliness and tidiness of the Concierge areas at all times, specifically in relation to desks, glazing, floors, deliveries, flower arrangements and lighting.
Site Presentation
* To take responsibility for the presentation, cleanliness and safety of all the areas of the premises and to interact with all building users, visitors and colleagues in a courteous, professional and helpful manner at all times.
* To ensure that any breaches of security or damage is reported to the relevant authorities.
* Daily completion of site report, to relate repairs and issues raised by occupiers, visitors or colleagues.
* To be responsible on a daily basis for the removal of litter, detritus and other site materials from the communal areas of the development, paying specific attention to the courtyard, car parks, and lifts.
* To ensure the building frontage is kept clean and tidy and to be responsible for the watering of any plants or shrubbery within the external areas of the development (where applicable).
Record-Keeping
* To record all site issues as they arise and recording updates and job completion.
* A register of key usage, keyholding and usage by contractors, a diary of expected visitors
* Planned visits/permissions given to contractors.
* Parcels and recorded deliveries.
* Car park space management.
* Health & Safety compliance in accordance with company policy to include monthly H&S checks, weekly lift alarm tests, weekly fire alarm tests, emergency light tests.
Management of Site Contractors
* All contractors must have the correct authority to carry out repairs/works before commencement.
* To be aware and responsible for access and routine management of all approved contractors, such as service engineers, and window cleaners.
* To check works carried out by such contractors on a regular basis.
* To report incidents of unsatisfactory work quality to the Workplace Manager
Health and Safety
* To maintain full compliance with the company's / client's Health and Safety Policy.
* Follow company / client procedure and guidelines for Health and Safety in relation to compliance
* Ensure a safe working environment and site safety at all times
* Report any breaches of H&S to the Workplace Manager
* Report all accidents and near misses to the Workplace Manager
SKILLS AND EXPERIENCE REQUIRED:
* Previous Concierge experience gained in an office, hotel or residential development. SIA Licence is required
* A true passion for delivering five-star customer service
* Demonstrates pride and accountability in their work, with an authentic attitude and approach and takes personal responsibility in maintaining exemplary standards.
* Pays attention to the smallest details that will enhance these prestigious offices
* Can build rapport with team members, colleagues and visitors, delivering eloquent communication at all times.
* Maintains a commitment to robust and methodical processes and compliance behind the scenes.
* Adopts an adaptable and resilient nature, willing to undertake a variety of tasks and can manage own time and tasks in an efficient manner.
APPLY:
To apply please send your CV today





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Copyright ©2006 - 2021. 247 Media Ltd.