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  • Job Location

    DN4, Doncaster, South Yorkshire

  • Duration


  • Job Benefits



Job Title: Concierge
Location: Doncaster
Pay rate: £9.42 per hour
Hours: 40 hours per week on a rota
Mainstay Group is a successful Property Management company. We are looking for an experienced Concierge to work at prestigious offices in Doncaster. The ideal candidate will be a Concierge with a background in the office, hotel or residential sectors. SIA Licence required.
The rota will cover 7 days per week with an earliest start time of 6:00 and a latest finish time of 22:30.
Front of House Concierge and visitor support duties
* Front line Security duties including all visitor and contractor controls
* Operation of the front of house reception and guest services
* Maintain cleanliness and tidiness of the Concierge areas at all times, specifically in relation to desks, glazing, floors, deliveries, flower arrangements and lighting.
Site Presentation
* To take responsibility for the presentation, cleanliness and safety of all the areas of the premises and to interact with all building users, visitors and colleagues in a courteous, professional and helpful manner at all times.
* To ensure that any breaches of security or damage is reported to the relevant authorities.
* Daily completion of site report, to relate repairs and issues raised by occupiers, visitors or colleagues.
* To be responsible on a daily basis for the removal of litter, detritus and other site materials from the communal areas of the development, paying specific attention to the courtyard, car parks, and lifts.
* To ensure the building frontage is kept clean and tidy and to be responsible for the watering of any plants or shrubbery within the external areas of the development (where applicable).
* To record all site issues as they arise and recording updates and job completion.
* A register of key usage, keyholding and usage by contractors, a diary of expected visitors
* Planned visits/permissions given to contractors.
* Parcels and recorded deliveries.
* Car park space management.
* Health & Safety compliance in accordance with company policy to include monthly H&S checks, weekly lift alarm tests, weekly fire alarm tests, emergency light tests.
Management of Site Contractors
* All contractors must have the correct authority to carry out repairs/works before commencement.
* To be aware and responsible for access and routine management of all approved contractors, such as service engineers, and window cleaners.
* To check works carried out by such contractors on a regular basis.
* To report incidents of unsatisfactory work quality to the Workplace Manager
Health and Safety
* To maintain full compliance with the company's / client's Health and Safety Policy.
* Follow company / client procedure and guidelines for Health and Safety in relation to compliance
* Ensure a safe working environment and site safety at all times
* Report any breaches of H&S to the Workplace Manager
* Report all accidents and near misses to the Workplace Manager
* Previous Concierge experience gained in an office, hotel or residential development. SIA Licence is required
* A true passion for delivering five-star customer service
* Demonstrates pride and accountability in their work, with an authentic attitude and approach and takes personal responsibility in maintaining exemplary standards.
* Pays attention to the smallest details that will enhance these prestigious offices
* Can build rapport with team members, colleagues and visitors, delivering eloquent communication at all times.
* Maintains a commitment to robust and methodical processes and compliance behind the scenes.
* Adopts an adaptable and resilient nature, willing to undertake a variety of tasks and can manage own time and tasks in an efficient manner.
To apply please send your CV today

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Copyright ©2006 - 2021. 247 Media Ltd.