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Hotel Operations Manager

  • Job Location

    St Austell, Cornwall

  • Duration


  • Job Benefits

    £32000.00 - £34000.00/annum


My client are seeking an experienced Hotel & Spa Operations Manager to expand their Management Team at this stunning 4* Estate near St Austell.

As the Operations Manager, you will play a crucial role, under the leadership of the General Manager, you'll ensure the smooth and efficient day-to-day operations of the hotel and spa, delivering an exceptional guest experience.

This is a full time permanent position offering an annual salary between £32,000 - £34,000 per annum plus gratuities

Main Responsibilities;

* You will be responsible for cost control of the hotel, ensuring the hotel runs smoothly and delivers the minimum standards set by the Company, therefore enabling the delivery of a first class service to guests at all times commensurate with hotel standards and procedures.

* To anticipate guests needs wherever possible and promote service of those needs within the hotel to enhance guest satisfaction.

* Responsible for control of wages costs and all other costs in departments under your direct control, and security of food, beverage and other consumables.

* Responsible for managing HOD's which report to you, you will ensure all standards are maintained throughout each department within prescribed cost targets.

* The Operations Manager must ensure that all relevant legislation (including employment, health and safety, hygiene and environmental) is adhered to, and that all Company procedures are followed.

* The Operations Manager must ensure all employees receive both statutory and professional training.

* The Operations Manager must ensure that the hotel is in good repair.

* The Operations Manager must endeavor to be on duty when the General Manager is not in attendance, so must plan shift patterns to suit in consultation with the General Manager.

To apply or for more information please submit your CV or contact Steph at Winners Recruitment, Truro

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Copyright ©2006 - 2024. 247 Media Ltd.