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Hotel Receptionist(Evenings/Nights)

  • Job Location

    SM1, Sutton Central, Greater London

  • Duration

    Permanent

  • Job Benefits

    £10.20 - £11.00/hour 8,33 yearly bonus

Description

We are looking for receptionists to join a dynamic team of talents! In these roles, you will be responsible for the hotel on days or nights, depending on your position!

PROFILE / PERSONALITY

* Provide a friendly and personalized welcome for our guests

* Offer an attentive and personalized service

* Handle any comments made by guests and ensure follow-up

* Convey the image of the brand and the hotel

OVERVIEW OF DUTIES

* Prepare all the documents required

* Welcomes guests as soon as they arrive with care and attention, with a personalized approach

* Be ready to assist at any stage of the guests stay, from welcome to farewell

* Handle and resolve any guest feedback and is able to handle them in the most efficient and satisfying manner

* Promoting company’s ALL loyalty programme

* You may also assist with Bar and Restaurant service

* Good interpersonal skills, guest oriented and service minded

* Flexible with working hours is essential

* Positive with a can-do attitude

* Good presentation and confident speaking skills

* Working knowledge of Microsoft Office

* Good listening skills and ability to anticipate

* Well organized

Shifts:

Day/Evening Receptionist: 5 days/7, Either 18:00-23:00 or 15:00-23:00

£10:20/hour + 8,33% yearly bonus

Night Receptionist: 4-5 days/7, 23:00-07:00,

£11/hour + 8,33% yearly bonus




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Copyright ©2006 - 2022. 247 Media Ltd.
Copyright ©2006 - 2022. 247 Media Ltd.