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Restaurant & Bar Manager - Hotel - outer Guildford

  • Job Location

    Godalming, Surrey

  • Duration


  • Job Benefits

    £32000.00/annum inclusive share of service charge


Restaurant & Bar Manager required for a Hotel located in the outer Guildford / Godalming area, Surrey. Transport would be required for this role due to location and the shifts.

The Role of the Restaurant & Bar Manager:

You will be responsible for food and beverage service standards across the following areas;

* 40 cover 2 Rosette Restaurant (lunch and dinner service)

* Afternoon tea service

* Food and beverage service on our terrace (40 covers)

You will have a dedicated team of 5 full time employees and a team of casuals. Supported by the hotel Operations Manager and the General Manager.

Main Duties of the Restaurant & Bar Manager include:

On a day to day basis you will be responsible for;

* Ensuring the Restaurant and Bar are well presented ready for guests arrival

* Ensuring all the pre-preparation for service is completed

* Ensuring all guests entering food and beverage service areas are greeted warmly

* Ensure that the team establishes guest needs and correct order taking

* Ensuring the preparing of both alcoholic and non alcoholic beverages including cocktails is done to the required standards

* Timely, efficient and friendly service of drinks and food across the service areas

* Managing the guest journey, particularly during peak periods to support service teams and the kitchen brigade to deliver excellence

* Support the team through training and coaching to ensure the team always adheres to the Mystery Guest Standards for the Restaurant and Bar.

* Co-ordinating and delivering service of full afternoon tea in lounges and on warmer days on our terraces

* Ensure satisfaction checks are carried out with all guests to ensure service success, and where things go wrong rescuing service levels to ensure guest satisfaction.

* Ensuring that all payments and guest charges are effectively managed, and payments received

* Ensuring the guest areas are left in a presentable state at the end of your shift

In addition you will be required to;

* Complete weekly rotas and timesheets

* Action recruitment and induction of new starters

* Deliver effective training to support and motivate your team

* Put forward new ideas and implement new initiatives to ensure the team succeeds

* Ensure effective stock and resources are provided to meet guest demands and to allow staff to work and deliver in a professional and enjoyable way

Requirements of the Restaurant & Bar Manager include:

* A passion for hospitality and guest service

* Experience of managing a hospitality team to deliver results in 4 star hotel/2 Rosette restaurant or above

* Smart appearance and friendly hosting skills

* Good communication skills with guests and colleagues

* Ability to work daytime and evening shifts including weekends to reflect business demands (5 days 45 hrs per week)

Salary for the role of Restaurant & Bar Manager is given as £32,000 / per annum (£30,000 / per annum plus a £2,000 / per annum guaranteed service charge paid quarterly). An end of financial year serviced charge bonus paid also and other company benefits. You will require TRANSPORT due to location and shifts.

Please send an up to date copy of your Curriculum Vitae.

N.E. Recruitment is acting as an Employment Agency in relation to this vacancy

We look forward to receiving all applications however due to the high number of applications we are only able to contact candidates which closely match the level of skills and experience of the requirements of our clients. However for more information or opportunities please contact us or forward your cv for consideration.

Candidates must be eligible to live and work in the UK

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Copyright ©2006 - 2022. 247 Media Ltd.
Copyright ©2006 - 2022. 247 Media Ltd.