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Weekend Concierge
Tower Hamlets, Greater London
Permanent
£11.00/hour
Description
Pinnacle Group provides people-first, integrated services across a range of community-facing assets and infrastructure – including multi-tenure housing, schools, open spaces, public buildings, utilities and broadband networks – as well as a range of complementary employment and wellbeing outcomes. Across the UK, Pinnacle supports over 300,000 homes, 200 schools and 80 public buildings creating value, providing stewardship and generating positive outcomes for our customers, our partners and our clients.
Our FM business delivers Facilities Management to homes, public and private sector bodies including Registered Providers, schools, universities and blue light statutory authorities. We pride ourselves on placing people at the centre of what we do, while maintaining our values of high quality and excellent customer care.
The Role - Weekend Concierge
Pinnacle Recruitment are looking for enthusiastic and experienced concierge and security guards to work within the facilities management sector. This is a weekend position based on a new housing estate in Poplar. We also have estates in other areas of London.
* General running and upkeep of the buildings, estate areas and maintenance as expected by the owners.
* Greeting residents and their visitors.
* Undertaking regular foot patrols.
* Act as the main point of contact in the absence of site management.
* Logging all packages and deliveries onto the Dwellent system.
* Provide a safe, secure and well-maintained environment.
* Maintain the highest standards, ensuring that excellent customer service is delivered to all residents.
* Other reasonable duties as directed by Manager
The ideal candidate will posses the following:
* Residential/Hotel concierge experience
* Professional attitude to service provision
* Ability to resolve complaints effectively and within procedures
* Can do attitude
* Ability to work as an individual and part of a team
* Flexible approach
* Friendly and helpful, polite and courteous
Due to the nature of this position, it is essential that you possess a valid SIA Door Supervisor or Security Guarding Licence. This is a weekend concierge position where the hours will be 7am-7pm on Saturdays and Sundays. Please bare this in mind before applying.
Pinnacle Recruitment (Services) strives to be an equal opportunities employer and welcomes applications from anyone regardless of ethnic origin, gender, disability, age, trade union activity, marital status, religious belief, or sexual orientation.
We are Armed Forces friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners
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